REFUNDS & RETURN POLICIES

At TlapcFlyShop.com, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, we are here to assist you with returns and refunds.

Returns

  • Eligibility: We accept returns within 30 days from the date of purchase.

  • Condition: Items must be unused, unworn, and in their original condition with all tags and packaging intact.

  • Non-Returnable Items: The following items are non-returnable:

    • Gift cards

    • Personalized or custom-made products

    • Sale or clearance items

    • Opened hygiene-related items (e.g., face masks, fly-tying tools, etc.)

How to Initiate a Return

  1. Contact Us: To start a return, please reach out to our customer support team at Bbarrus@gmail.com with your order number and the reason for return.

  2. Return Authorization: Once your return request is approved, you will receive a Return Authorization and instructions on how to return your item.

  3. Return Shipping: You are responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping service to ensure we receive your return.

Refunds

  • Processing Time: Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days.

  • Refund Method: Refunds will be issued to the original payment method. If you used a credit card, please allow a few additional days for the refund to appear on your statement.

  • Partial Refunds: In some cases, a partial refund may be issued (e.g., for items that are returned in used condition or missing components).

Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return and then place a new order for the desired item.

Damaged or Defective Items

If your item arrives damaged or defective, please contact our customer support team within 7 days of receiving your order. We will gladly assist you with a full refund or replacement.

Contact Us

For any questions or concerns about returns, refunds, or exchanges, please contact us at:

We appreciate your business and look forward to serving you again!